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call center
normalization
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Proaxo, LLC - Consulting and Systems Integration
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monitoring
warehouse
Business intelligence
Call center
help desk
Performance Management
real-time
information management
middleware
ACD
KPI
repository
redundancy
scalable
3D visualization
enterprise reporting
data aggregation
Workforce Optimization
normalization
automated reporting
3D visualization software
Agent Analytics
Employee Optimization
business rules and logic
Contact Center Specialists
www.proaxo.com - 2009-02-12
Outsights - Outsights is a consulting firm supporting global, service-oriented companies. We focus on Knowledge-Centered Strategies, Service-Centered Ecosys ...
Outsights is a consulting firm supporting global, service-oriented companies. We focus on Knowledge-Centered Strategies, Service-Centered Ecosystem design, and ...
business
consulting
architecture
CRM
social networking
content management
workflow
call center
strategies
customer support
help desk
ECM
customer satisfaction
processes
erosion
systems thinking
ISN
customer loyalty programs
normalization
service portal
consultant management
knowledge articles
knowledge-centered support
Outsights
support center consulting
value metrics
global service strategies
incident value
integrated solution network
knowledge management ROI
taxonomy information
www.outsights.com - 2009-02-04
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